Contact & Support

We're a small team. We try to reply within 48 hours.

General support and feedback

Useful things to include when you write in:

Your device (iPhone 15, Pixel 8, …) and OS version.
The app version (Settings → About inside the app).
What you were doing when the issue happened, and what you expected.
A screenshot, if relevant — never include unredacted medical information.

Privacy questions and data requests

For deletion of server-side records tied to your account (anonymous device id and any bound Google account), include either:

The Google account email you bound, sending from that address; or
Your anonymous account id (Settings → About → Account ID inside the app).

We will delete entitlement and AI task records and confirm by reply.

Refunds

In-app purchases are processed by Apple or Google. Refunds must be requested through your platform account:

iOS: reportaproblem.apple.com
Android: Google Play order history

Once the platform confirms a refund, the corresponding credit is removed from your entitlement automatically.

Security disclosures

If you've found a security issue, please email reportwise.support@codeblog.net with "security" in the subject line. Please give us a reasonable window to fix the issue before public disclosure.